Knowledge Base/aTV Flash - 1st gen Apple TV/Troubleshooting

My Remote Doesn't Work

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posted this on September 12, 2010 22:37

Problem

Apple TV remote no longer works after updating system software or installing aTV Flash.

Solution

The Apple TV remote will need to be "un-paired". This can be easily done by following the steps below.


1. With the Apple TV powered on hold the left arrow (<<) and menu buttons for about 6 seconds.

2. A flashing remote icon will appear in the upper left-hand corner of the screen to confirm the remote has been un-paired.

 

remote.jpg

 
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