Knowledge Base/aTV Flash - 1st gen Apple TV/Troubleshooting

My Flash Drive No Longer Works After Installation

support
posted this on September 12, 2010 22:37

Problem

After installing aTV Flash, the flash drive is no longer usable.

Solution

Reformat the flash drive as described below.

Mac Users

1. On a Mac navigate to Applications > Utilities > Disk Utility

2. Select the USB flash drive from the list on the left.

3. Click the 'Erase' tab in the main section of the application.

4. (Optional) Click the 'Security Options' button, and select 'Zero Out Data'.

5. Click the 'Erase' button.

Windows Users

1. Download the formatting tool located here.

2. Install the program onto your PC.

3. Run the program, and select the flash drive you wish to format. (Note: leave the 'Quick format' option unchecked)

 
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