My Flash Drive No Longer Works After Installation

  • Updated

Problem

After installing aTV Flash, the flash drive is no longer usable.

Solution

Reformat the flash drive as described below.

Mac Users

1. On a Mac navigate to Applications > Utilities > Disk Utility

2. Select the USB flash drive from the list on the left.

3. Click the 'Erase' tab in the main section of the application.

4. (Optional) Click the 'Security Options' button, and select 'Zero Out Data'.

5. Click the 'Erase' button.

Windows Users

1. Download the formatting tool located here.

2. Install the program onto your PC.

3. Run the program, and select the flash drive you wish to format. (Note: leave the 'Quick format' option unchecked)

Share this article

Was this article helpful?

27 out of 27 found this helpful

Have more questions? Submit a request

Looking for help or advice?

Reach out to our knowledgeable community of users.

Visit Community Forum

Didn't find what you need?

Our friendly customer support team is here to help.

Contact Us